Here are some of the questions we are often asked. If you cant find the answer here please leave a message on our facebook site:
The Grotto is open every day until Christmas Eve.CLICK HERE for our full opening times.
One child is £10
Two children £15
Three children £20
Four children £25
Five children £30
There is a restriction of six people allowed in the grotto at any one time. So if you have 5 children, we can only let one parent/guardian in
You will be required to:
*cancel your appointment if you display any symptoms of Covid-19
*wear a mask (unless medically exempt),
*hand sanitise before and after you have been in the grotto,
*please try not to touch anything in the grotto,
*please observe the 2m social distancing rule.
Your on-line booking details will be passed to the NHS Track & Trace should the necessity arise.
We will still have some walk-in or canceled appointments to fill, so its worth popping by or a phone call. But a "walk-in" space cannot be guaranteed. Please note that there will be no queuing this year, so you will not be able to just turn up to see Santa.
Your confirmation email will have a link to your account, where you can make alterations. If you have COVID-19 symptoms, please email or call us immediately. Please do not attend the grotto.
To see our cancelation policy CLICK HERE.