Opening Times

You can come and visit Santa on the following times:

You do not need to Pre-book – just turn up and join the queue!

Monday-Friday: 11:00 am – 5:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: 10:30 am – 4:30 pm

We are open a little longer for the last few days before Christmas

Friday 20th December: 10:00 am – 5:00 pm

Saturday 21st December: 10:00 am – 5:00 pm

Sunday 22nd December: 10:30 am – 4:30 pm

Monday 23th December: 10:00 am – 5:00 pm

Tuesday 24th December: 10:00 am – 3:00 pm

Pre-Booking not required but can be done HERE

If there are no time slots available on-line, it does not mean we are full. We only allow a certain number of on-line bookings, especially at peak times. The Grotto in The Mall Maidstone has always had a queuing system to see Santa and the big man will always get round to seeing all the little boys and girls that want to see him. (The on-line bookings has previously caused upset to those in the queue, this is why we have decided to reduce the on-line appointments).